Competitor Research

WILLINGNESS TO RECOMMEND THE INVOICE FINANCIER
Those questioned were asked if they were prepared to recommend their invoice financier.

95% of the clients of Close Invoice Finance were prepared to recommend them. On average,
70% of the other Invoice financiers were prepared to recommend their provider.

Provider	Percentage that Would Recommend their Invoice Financier
Close Invoice Finance	95%
Independent Invoice Financiers	72%
Bank Owned Invoice Financiers	67%

RELATIONSHIP WITH STAFF
All businesses were asked to rate their relationship with the staff that run their facility.

Average rating given by clients of Close Invoice Finance: 8.6
Average rating given by clients of other Invoice financiers: 7.6

Provider	Average Rating for Relationship with Staff
Close Invoice Finance	8.60
Independent Invoice Financiers	7.83
Bank Owned Invoice Financiers	7.45

OVERALL SATISFACTION WITH CURRENT INVOICE FINANCIER
All businesses were asked how satisfied they were overall with their existing invoice finance facility.
They were asked to provide a rating out of 10 that reflected their overall level of satisfaction.

Provider	Average Rating for Relationship with Staff
Close Invoice Finance	8.50
Independent Invoice Financiers	7.46
Bank Owned Invoice Financiers	7.35

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