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SMEs Slowly Regaining Trust in their
Bank Managers
  

November 2009

Latest research among UK owner managers from Close Invoice Finance, part of the FTSE 250 merchant banking group Close Brothers Group plc, indicates that UK SMEs’ confidence in their bank has started to rise during the course of 2009.

The Small Business Finance Barometer found that 30.4% of SMEs - an estimated 1.4m nationally - consider their bank manager as the most trusted person to go to for business advice compared with just 20% in 2008. This suggests that almost half a million more small businesses are putting faith in their banks than in 2008 when frozen credit markets and high profile banking scandals fostered negative sentiment across the business community.

However, accountants remain the first choice for SMEs with 42% of respondents believing they provide best advice in the current climate. Notably, fellow business owners take 35% of the vote, with mutual support networks also playing an increasingly important role in guiding business owners through the recession.

Size also affects where an SME turns to for advice. Just one in four businesses employing up to 50 people looked for guidance from the banks in comparison to over 42% of the larger SMEs (101-250 employees). On a similar note, SMEs with one to 50 employees are far more likely than larger business organisations to turn to fellow business owners.

David Thomson said:  

“As SMEs across the UK continue to feel the effects of the recession, obtaining solid advice is critical. Our research reveals some interesting positive changes as bank managers strive to rebuild business confidence and now it seems that business owners are turning in increasing numbers to their bank manager for counsel.”

David continued:

“Despite this rise, our barometer shows that the accountants continue to be first choice for business guidance. Having been recently selected to partner with the Institute of Chartered Accountants in England and Wales (ICAEW) this reinforces Close Invoice Finance’s credentials as an adviser to the SME sector in a time when efficient cash flow management is crucial for business survival.” 

Close Invoice finance is a leading independent provider of factorings and invoice discounting services. With a growing number of businesses impacted by late payment and bad debt, Close Invoice Finance recently upgraded its award winning invoice discounting product, IDeal™, to include bad debt protection cover. IDeal™ now offers clients unrivalled benefits of real-time payment exchange, plus the extra peace of mind of that comes with knowing they are fully covered should any of their protected customers fail to meet payment terms.

For further information on Close Invoice Finance and our portfolio of products, contact us on 0800 220 257 or info@closeinvoice.co.uk.

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