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Companies face many challenges as they grow. One of the most prevalent is collecting payment for the goods and services you have provided.

Here are some straight-forward solutions to ensuring you receive your payment on time:

1.  Agree payment terms

Make expectations clear by stating your costs and payment terms on the contract and ensure your client agrees before starting work.

Ensure all involved parties are clear and agree payment before any work goes ahead, so it will be far easier to chase your customer once invoices are due. Proof of their agreement to your terms and conditions will make your case much stronger if they cause delays.

2. Multiple payment options

Having the ability to accept many forms of payment will increase the potential to get paid on time, without giving your customers an excuse to delay what you are owed.

Take advantage of the fact that everyone with an internet connection has access to free cloud systems such as PayPal and soon reap the benefits of your open payment methods.

3. Upfront payment system

Ask for an upfront deposit or set up a payment scheme. This involves taking a proportion of the cost before work commences and is an effective, yet reasonable way to set boundaries for your customer. Equally, a reduction in the due balance once the work is complete could also have a positive impact on their ability to pay.

4. Enforce payment terms

It is imperative you stick to your conditions if your clients do not pay within your agreed, specified time limit. Make sure your invoices clearly state what will happen when payment is delayed: whether that means charging interest, reporting them to the relevant parties or in extreme cases, taking legal action.

5. Prompt Payment Code

The Prompt Payment Code was set up by the Department of Business, Enterprise and Innovation and encourages best practices between organisations and their suppliers. Signatories to the Code commit to paying their suppliers within clearly defined terms and commit to ensuring there is a proper process for dealing with any issues that may arise. This code gives suppliers the opportunity to build stronger relationships with their customers, safe in the knowledge that they will be paid, and confident that they are working with a business that values the service they deliver.

6. Use invoice finance

Invoice finance works by providing immediate access to your money as soon as you raise an invoice, easing cash flow pains and helping you to bolster your business performance.

Using an online invoice discounting facility such as IDeal™ offers the same benefits, however it is also completely confidential as you continue to manage your own customers' settlements.

For further peace of mind, you could also sign up for bad debt protection. This gives you protection on customers who have been pre-approved by our credit team, which means that you have peace of mind that customer insolvency won’t negatively impact your cash flow. 

Contact us

Close Brothers Invoice Finance
Ridgeland House
165 Dyke Road, Hove
East Sussex, BN3 1UY

T: 0127 305 9530 *

*Freephone from landlines

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